AI phone assistant · AI receptionist · WhatsApp
You do your job.Vucìa answers your customers.
On the phone, on WhatsApp and on your website, with one shared memory. Every request lands in your calendar.
- Answers from your own content: website, price lists, manuals.
- Speaks 32 languages, day and night.
- Writes you the summary and puts the request in your calendar.
The sample voices are in Italian. Vucìa speaks 32 languages.
Three channels. One memory.
What Vucìa learns on your website also works on the phone and on WhatsApp. And every conversation ends up in the same place.
For your sector
See and hear how it answers in your line of work.
Tables, menu and allergens, even at full service.
- Answers from your menu: ingredients and allergens
- Takes tables and orders, voice notes included
- Summary to you, in order of time
Don't see your sector? Describe your business and choose what it should do. Sample conversations; the voices are in Italian, except the hotel.
Calendar
Your week fills up while you work.
Vucìa offers the free slots, records the appointment with the channel it came from and sends you the summary. If a customer reschedules, the slot frees up on its own.
Paolo Bianchi asks for a service and prefers mornings. Booked for Tuesday at 9:00.
Phone · 1 min 48 s · New appointmentScroll sideways to see the whole week.
Your content
It answers from what you know. And says where from.
Paste your website, upload price lists, menus and manuals. Vucìa reads them and answers only from there, with the source page. Technical companies also get a step-by-step guide, in 3D.
How the business knowledge base works →Switch off and disconnect the power, then remove the 4 screws on the fan cover and check the bearing. I'll send you the manual page.
Source · Manual_M-200.pdf, page 42Face and voice
A face for your business, if you want one.
Voice only, a 3D character from your trade or a realistic face. The characters are designed by Loto Studios, an animation studio: we can create one with your brand.
3D characters
Website chatbot with a 3D character, €99 a month
Realistic faces
Website chatbot with a realistic face, €149 a month
Portal
Every conversation, in one place.
Who called, what they wanted, how it ended. Search for a customer and filter by channel. At the end of the month you see what people ask most and what is missing from your content.
Try it live
One Vucìa. Phone and WhatsApp.
The same information, the same rules. It takes enquiries, booking requests and orders, then sends you a summary.
Simulated examples, voice in Italian. No messages are sent.
Vucìa is answering
Marco's PizzeriaVucìa · WhatsAppHow to get started
Live right away. Phone and WhatsApp within 24 hours.
Three steps, all from the portal. No technician needed and you keep your number.
Give it your information
Paste your website or upload your documents: menu, price list, manuals, hours. It reads only what you approve.
Choose what it can do
Start with the recommended set-up. Details only if you need them.
Try it, then switch it on
Test the answers in the portal. It goes live only when you say so.
Pricing
Choose the channel. See the price.
One assistant, using your information. No set-up fee.
Control and privacy
Your information. Your rules.
You decide what it knows, what it can do and when changes go live.
Read our privacy policy →- Access by organizationEach assistant has its own workspace and users.
- Draft before publishingTest content and rules before switching them on.
- Confirmation before bookingThe time and the customer's details are always confirmed.
- Privacy under the GDPRData is processed for the purpose you chose.
Already at work
Vucìa at work, in real projects.
Installers and technicians ask for procedures and diagnoses: it answers only from the manuals, with the source, in several languages.
Explains the modules of the management software to customers, with an avatar and natural voice, including calls from the website.
Presents the menu and handles orders with the basket on WhatsApp, in Spanish.
Comparison
Traditional answering service, virtual switchboard or Vucìa?
| Feature | Traditional answering service | Virtual switchboard | Vucìa |
|---|---|---|---|
| Answers customers' questions | No | No | Yes, from your content |
| Takes appointments and requests | Records a message | Routes the call | Yes, with a summary |
| Same answers on WhatsApp and website | No | No | Yes |
| Speaks the caller's language | No | No | 32 languages |
| A face on your website | No | No | 3D or realistic |
| Changing your number | No | Often yes | No, call forwarding is enough |
Questions
Before you start.
The full answers are in the guides. Or , bottom right.
What is an AI phone assistant?
An assistant that answers the phone when you can't: it understands what the caller asks, answers with your business information and takes the request with name and number.
What's the difference between a virtual switchboard and an AI phone assistant?
A virtual switchboard routes calls between numbers and extensions. An AI phone assistant talks to the caller, answers and leaves you a summary. Vucìa also works alongside the switchboard you already have.
Do I have to change my number?
No. You get a dedicated Vucìa number: first you call it to try your assistant, then you set up forwarding from your own number for when you don't answer, it's busy or it's outside opening hours. The codes are in the portal. Phone and WhatsApp live within 24 hours.
How much does an AI receptionist cost?
With Vucìa the phone assistant costs €119 per month with 1,000 minutes counted by the second, no set-up fee. Cancel anytime.
What does it do with a new question?
It answers only with what you have approved. For anything else it takes the request with name and number and sends it to you, so you can call back.
Can I have a realistic face?
Yes: on the website chatbot the realistic face costs €149 per month, with 300 minutes of video. It shows on your website and on the kiosk; on the phone, the voice is what counts. Or choose the 3D character for your trade: chatbot at €99 per month.
What does Vucìa mean?
In Sicilian, “vucìa” means to speak up, to make yourself heard. That is what it does for your business.