AI receptionist for tradespeople: customers get an answer even when your hands are busy

Plumbers, electricians, boiler engineers, workshops: when you work you cannot answer. Vucìa answers for you, understands what is needed and sends you only what matters.

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Technician · 3D character Vucìa's 3D character for tradespeople and workshops

The problem

You are under a car. The customer calls someone else.

You answer with dirty hands or you do not answer. Either way, the customer is not happy.

You call back and find out they only wanted to know your opening hours or whether you cover their area.

You arrive at the customer's without knowing the fault and without the right part in the van.

What it does for you, in practice

Five everyday situations.

Urgent fault

The boiler shows an error code and will not start. Vucìa collects the code, the address and the urgency, and sends you the summary as soon as the call ends. You know right away who to call back first.

Areas served and call-out cost

A customer asks if you go as far as their town and how much the call-out costs. Vucìa answers with the areas and costs you wrote. It does not promise times it does not know.

Service request at the workshop

A customer wants to bring in the car for a service. Vucìa takes the model, preferred day, name and number. You confirm. Writing directly to the calendar is coming soon.

Quotes

Someone asking for a quote for an installation leaves what is needed, where and by when. Vucìa explains how you work, for example if you do a site visit first, and prepares the complete request for you.

Evenings and weekends

In the evening and on Sunday Vucìa answers all the same. It explains when you reopen, takes the request and flags whether it is urgent.

Example · Phone · Tuesday 10:15

You are on the roof: Vucìa answers.

The boiler shows F28 and will not start. Can you come today?

I understand, without a boiler it is a problem. I cannot give you a time, but I am passing the request to the technician right away as urgent. Can I have your address and number?

Summary sent to the owner

Request: Boiler down, code F28
Where: Via Po 12, Torino
Urgency: Today · call back within 2 hours

How it works

Website right away, phone within 24 hours

1
You upload your services, areas, opening hours and call-out cost. The link to your website or a PDF is enough, even one page.
2
Vucìa answers on your number when you cannot, with a natural voice. It collects the problem, address and urgency.
3
After every call you get a summary by email. In the portal you see requests, minutes and the questions it could not answer.

AI receptionist Start€49per month

All prices →

Realistic face for tradespeople and workshops

Prefer a realistic face?

€249 per month with the All-inclusive plan and 300 video minutes: it speaks with a natural voice, on your website and on the kiosk. Two styles, never mixed.

The report

What it tells you every month.

Example: the most reported faults of the month, to know which spare parts to keep in the van.

Example: the areas people call from most, to plan your rounds better.

Example: recurring questions, such as the call-out cost, to write clearly on your website.

Questions

Tradespeople and workshops: before you start.

How much does it cost for a tradesperson?

If you only want the phone, there is Start: €49 per month, one channel, 300 minutes. If you also want WhatsApp, there is Pro at €99 with two channels and 600 minutes. No set-up fee, cancel anytime.

If it is urgent, does Vucìa transfer the call to me?

Transferring the call to a person is coming soon. Today Vucìa flags the urgency and sends you the summary by email right away, so you call back.

Can Vucìa give the customer a price?

It only says what you have written, for example the call-out cost or the price of a standard job. For everything else it takes the request, and you give the quote.

What if the customer asks something Vucìa does not know?

It says so clearly and takes the request with name and number. In the portal you find the question among the unanswered ones and you can add the information.

Where does my customers' data go?

The servers are in Europe and you find the requests in your portal. You define the privacy notice and consent with your privacy consultant. We give you the technical information you need.

Does it work on WhatsApp too?

Yes. Phone, WhatsApp and the website chat use the same knowledge and the same conversation memory. If a customer first calls and then writes, Vucìa already knows what it is about.

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