Vucìa · Industries · Professional firm
Accountants, lawyers, consultants
Virtual receptionist for law firms, accountants and consultants
Which documents are needed, by when, how much it costs: fair questions, but always the same ones. Vucìa answers with your firm's information and passes the complete request to the professional.
The problem
The same questions about documents and deadlines.
You are in a meeting or in court and the firm's phone keeps ringing.
Close to a deadline, the same questions keep coming in.
Requests reach people who do not handle the case and get passed from hand to hand.
What it does for you, in practice
Five everyday situations.
Documents for the 730 tax return
A client asks what to bring for the 730. Vucìa answers from the firm's page, shows the source and suggests an appointment with the person who handles 730s.
Deadlines
By when must an advance payment be made? Vucìa answers with the dates the firm has published. If the date is not there, it does not make one up and takes the request.
Routing to the right contact
A call comes in with a question about an employee's contract. Vucìa identifies the area, collects the essential details and sends the summary to the right contact.
First contact
A prospective client asks how the firm works and how much a first consultation costs. Vucìa answers with what you have published and prepares the contact.
Foreign clients
A foreign client asks which documents are needed to open a VAT number. Vucìa answers in their language, among 32 languages, with the firm's information.
Example · Phone · Thursday 12:20
You are in a meeting: Vucìa answers.
- Request
- Appointment for the 730 tax return
- For
- Dr Rossi
- Who
- Paolo · consent ✓
How it works
Website right away, phone within 24 hours
- 1
You upload the service pages, the list of documents for each case, the deadlines and who handles what.
- 2
Vucìa answers by phone, on WhatsApp or on your website using only this information. It does not give legal or tax advice on the client's case.
- 3
The professional receives the summary by email with everything needed to call back. In the portal you find requests, minutes, unanswered questions and the report.
€249 per month with the All-inclusive plan and 300 minutes of video: it speaks with the natural voice, on your website and on the kiosk. Two styles, never mixed.
The report
What it tells you every month.
Example: the most requested cases of the month, to prepare guides and templates.
Example: the recurring questions before a deadline, to get ahead of with a circular to clients.
Example: the requests for each professional, to see how the work is distributed.
Questions
Professional firm: before you start.
How much does it cost for a professional firm?
Start costs €49 per month with one channel and 300 minutes. Pro costs €99 with two channels, for example phone and WhatsApp, and 600 minutes. All-inclusive costs €149 with three channels and 800 minutes. No set-up fee, cancel anytime.
Does Vucìa give legal or tax advice?
No. It answers about documents, deadlines, services and costs that the firm has published. Questions about the specific case are passed to the professional, with the summary.
Does it work as a virtual switchboard?
It answers calls, understands what the client needs and sends the request to the right contact. Transferring the call to a person is coming soon.
Can it book an appointment with the professional?
Today it takes the request with the preferred day and the reason and sends it to the professional. Writing directly into the calendar is coming soon.
How is client data handled?
The servers are in Europe. Do not upload client documents: only the firm's general information is needed. You assess the privacy notice, consent and professional obligations with your privacy consultant. We give you the technical information you need.
Is it suitable for a firm with several professionals or several offices?
Yes. You upload who handles what and the opening hours of each office. In the summary Vucìa shows who the request is for.
Related industries
Start today
Activate it today.
No set-up fee.
Your website answers right away, phone and WhatsApp within 24 hours. If you prefer, we will show it to you.