Vucìa · Industries · Beauty salon
Beauty salons and hairdressers
WhatsApp chatbot for beauty salons: clients get an answer even while you work
Clients write and call at any hour. Vucìa answers with your price list, explains the treatments and puts appointment requests in order.
The problem
While you are giving a treatment, you cannot answer.
You are in the treatment room with busy hands and the phone keeps buzzing.
The same questions always come in on WhatsApp: how long does it take, how much is it, is there room on Saturday?
In the evening you find lots of messages to answer one by one.
What it does for you, in practice
Five everyday situations.
Treatment prices and duration
A client asks how long a facial cleanse takes and how much it costs. Vucìa answers from your price list and shows the source.
Appointment request
A client writes at 15:05 for Monday after 17:00. Vucìa collects treatment, day, time slot and name. You confirm. Writing directly to the calendar is coming soon.
How to prepare
Before waxing or a facial treatment, clients ask what to do. Vucìa answers with the instructions you wrote, without adding anything.
Packages and products
A client asks for a gift package or a product for sale. Vucìa answers from your catalogue and, on WhatsApp, takes the order with the cart.
Same answer on every channel
A client first calls and then writes on WhatsApp. Vucìa remembers the conversation, because phone, WhatsApp and website share the same knowledge and the same memory.
Example · WhatsApp · Wednesday 15:05
You are in the treatment room: Vucìa answers.
- Request
- Facial cleanse, Monday after 17:00
- Channel
- Who
- Giulia · 333 *** **08
How it works
Website right away, phone within 24 hours
- 1
You upload the price list with treatments, duration and prices, the opening hours and the preparation instructions. A PDF or the link to your website is fine.
- 2
Vucìa answers on WhatsApp and the phone in the tone you choose. It collects appointment requests with treatment, day and contact.
- 3
You receive an email summary of every request. In the portal you find them in order, with the unanswered questions and the report.
€249 per month with the All-inclusive plan and 300 video minutes: it speaks with a natural voice, on your website and on the kiosk. Two styles, never mixed.
The report
What it tells you every month.
Example: the most requested treatments of the month, to decide promotions and packages.
Example: the most requested days and time slots, to organise the treatment rooms.
Example: questions the price list does not answer, such as “do you also do lash lamination?”.
Questions
Beauty salon: before you start.
How much does it cost for a beauty salon?
Pro costs €99 per month with two channels, for example WhatsApp and phone, and 600 minutes. Start costs €49 with one channel and 300 minutes. All-inclusive costs €149 with three channels, 800 minutes and the beautician 3D character. No set-up fee, cancel anytime.
Does Vucìa book the appointment by itself?
Today it collects the complete request and sends it to you. You give the confirmation. Writing directly to the calendar is coming soon.
Can it recommend a treatment to a client?
It explains the treatments with your descriptions. It gives no advice on skin or health that you have not written. If the question goes further, it takes the request and the client talks about it with you.
Does it answer in my tone?
Yes. You choose a more formal or a friendlier tone, with informal or formal address. The information stays that of your price list.
What about my clients' data?
The servers are in Europe. Vucìa only asks for the data the request needs, such as name and number. You define the privacy notice and consent with your privacy consultant. We give you the technical information you need.
Does it also work for hairdressers and barbers?
Yes. You upload the salon's services, duration and prices and Vucìa answers the same way, on the phone and on WhatsApp.
Related industries
Start today
Activate it today.
No set-up fee.
Your website answers right away, phone and WhatsApp within 24 hours. If you prefer, we will show you.